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Health & Safety Protocols – Amawaterways

Health and Safety Protocols – Amawaterways Updated: July 28, 2020 at 8:00 AM PST

The world has changed; however, our commitment to the health and safety of our guests and crew remains of the utmost importance to us. We want to reassure you that we are working with global health authorities and local governments in the U.S. and around the world to follow all the most up-to-date health and safety protocols, some of which we have summarized for you below.Our experienced staff and crew have undergone special training and will be advised and guided by a Public Health Officer. As always, our crew will be on hand to take care of all the details so you can relax and enjoy your much-anticipated river cruise vacation.

Please note: As new information becomes available, the Health and Safety Protocols below will be updated. Further details will be provided in your Digital Travel Documents prior to departure.

For Our Guests
Whether you are a loyal past guest or are considering river cruising with us for the first time, we thank you for entrusting AmaWaterways with your future river cruise plans. Here are some of the measures we are taking to protect our guests on board and ashore:

Pre-Cruise
Prior to boarding, an online health and contact screening questionnaire will be required.

Embarkation
At embarkation, guests’ temperatures will be taken with no-contact infrared thermometers. If, for any reason, further testing is required, shoreside medical treatment centers are within close proximity.

On Board
Protocols continue to change; however, at this time, guests are required to wear face coverings when moving through public spaces.

We will have ample hand sanitizers available throughout the ship and their frequent use is required by all guests and crew.
Our crew has implemented enhanced cleaning and disinfecting measures throughout the ship.

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We use state-of-the-art fan coil air conditioning units; there is no recirculating of air on board our ships.

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There will be limitations to the number of guests allowed to sail with us.

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Your luggage handles will be sanitized before delivery to your stateroom.

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Safety and social distancing will be enhanced throughout our dining room.

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You will still get plenty of fresh air and exercise as our bicycles, fitness mats and equipment will be thoroughly sanitized after each use. Use of the Fitness Room is by appointment with cleaning time between use.

Throughout Europe and Asia, we provide a variety of onboard wellness activities led by professionally trained Wellness Hosts. Whenever weather permits, these small-group classes will be held on our spacious open-air Sun Decks.

Non-essential visitors are not permitted on board.
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Exploring Ashore
Your personal portable Quietvox commentary systems will allow you to hear guides while social distancing.

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Shore excursions will be conducted in small groups. Guests must use hand sanitizers when getting on and off our coaches that are thoroughly cleaned each morning.
In the event that ships are docked side by side, guests will be required to pass over Sun Decks.

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For Our Crew
Pre-Cruise

Pre-boarding medical test and isolation periods, in-depth health and safety training, face coverings and social distancing are required.

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On Board

All our crew have participated in in-depth training on enhanced operating protocols led by our experienced corporate Designated Hygiene Officer in consultation with international and national health authorities. Each ship has their own Public Health Officer overseeing all aspects of health and sanitation for guests and crew.

Health will be monitored for potential symptoms as well as through twice daily temperature checks.

Crew will be required to wear face coverings during working hours and continue to respect social distancing in their living quarters.
We are continuously monitoring the updates from global health authorities and local governments in the U.S. and around the world with regards to the ongoing situation. These temporary conditions are subject to change or withdrawal at any time. Please contact us with any questions or see our Travel Advisory FAQ.
*Enhanced protocols are subject to change by local authorities and may vary in certain destinations.

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For More Information contact – Jeannine Pringle – jpringle@expediacruises.com – 250.588.0969

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